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Frequently asked questions

Product
questions
Delivery, returns
& refunds
Cleaning &
maintenance
Cold water
therapy
Using
the Cold Pod

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Product questions

Our standard Cold Pod has a capacity of 320L, and the Cold Pod XL holds 440L.

The Cold Pod has a diameter of 75cm and a height of 75cm. This holds 320L water of water and has a net weight of 3.5kg.

The Cold Pod XL has a diameter of 90cm and a height of 75cm. This holds 440L water of water and has a net weight of 5.1kg.

The only difference between the Cold Pod and the Cold Pod XL is the diameter. Our standard Cold Pod is 75cm wide whilst the XL caters for those who are taller, of a bigger build or those that just want a bit of extra room with a 90cm diameter.

The Cold Pod is made up of 4 layers – a PVC layer, one of pearl foam and a layer of Nylon fabric coated with PVC which acts as a dual layer.

The support legs are made of plastic.

The top ring of the Cold Pod is the only section that is inflatable. Once the Cold Pod has been emptied, you can remove the support legs and deflate the top ring in order to fold and store this away for when you next want to set it up.

The Cold Pod is easy to assemble/disassemble however each time you want to use this, you would need to refill and drain the water. This is a factor to bear in mind.

Those who are taller or of larger build may prefer our Cold Pod XL to provide them with additional room to submerge and be comfortable too.

Our products are designed as a portable ice bath. With this in mind, we do use the strongest materials available, and these are quadruple layered for maximum thermal insulation however, there is only so much insulation we can add to our pods to ensure they are not too bulky for transportation.

We understand that depending on the set up of the Cold Pod, it can sometimes require a lot of ice to get the temperature you require. With this in mind, we have a few helpful tips that might help.

  • Using reusable ice blocks or large frozen bottles of water. These can be added pre-dip and then re-frozen after saving money and time.
  • Purchasing a chiller that can be used in conjunction with the ice bath if you plan to keep this in a designated place. We are currently designing our own chiller that we hope to have ready in the next few months.
  • We have also had customers that have added their own insulation to their Cold Pod to better maintain the temperature of the water however, we understand that this isn’t ideal for everyone.

These points have helped our customers Worldwide from the warmest to the coldest areas.

Our website is the home of the Cold Pod and will always be the place where you can get the best price on our products. When selling via Amazon, we have to take into consideration fees, storage options and fulfilment of these orders which is all included in the Amazon pricing.

When you order a Cold Pod, you will receive the following in the box:

  • 1 x Cold Pod with drain tap
  • 1 x Insulated Cover
  • 6 x Support Legs
  • 1 x Pump
  • 1 x Drain Hose
  • 1 x Carry Bag
  • 1 x User Manual

If you order the Cold Pod XL this will come with all the same items except you will receive the Cold Pod XL instead of the standard and you will also have a total of 8 support legs.

Unfortunately, our Cold Pods do not produce ice. The Cold Pod is a portable ice bath that would need to have ice and water added to it to be able to use it for it’s intended purpose.

Delivery, returns & refunds

Yes, you can return products to us within 30 calendar days of receipt of your order so long as your product is unused and in the full original packaging. If your product has been opened or used, you can also return this however there will be a deduction from the refund due to the diminished value of the product.

To initiate a return, please email our team on hello@thecoldpod.com.

If you have changed your mind and wish to return your order to the Cold Pod, you as the customer would be responsible for the return postage charge. We would recommend keeping your proof of postage until your order has been received and your refund issued.

Unfortunately, we are unable to offer exchanges. If you are wanting to swap products, you will need to return the original to us for a refund and then repurchase the new item. Please see our returns policy for more details.

Yes – we ship all over the world. You will be able to check the accurate costing as well as the ETA at the checkout.

Yes, UK mainland shipping is free for orders containing a Cold Pod. Please see the checkout for accurate shipping costs and ETA to your chosen address.

Shipping prices vary depending on where this is being sent to. For an accurate rate and time, please proceed to the checkout page where this will be calculated for you.

All international orders are sent DDP so we take care of the duty fees on your behalf.

Yes, our UK parcels are sent on a next working day service. If the order is placed by 12pm, this will be sent out the same day to be delivered the following working day. Please be aware that this is not a guaranteed service and, once the parcel has left us, we are not liable for any delays that may arise. Unfortunately, we are unable to offer Next Day shipping for international orders.

Cleaning & maintenance

The pump supplied with the Cold Pod is sufficient at fully inflating the top ring. Using something like an electric pump could cause this to over-inflate and distort the ring or burst the seams.

It is recommended that guidance for water management be followed where appropriate.

The volume of water, operating temperature, location of the pool (e.g. outside) and bather loads all contribute significantly to water quality, which means that disinfection is essential for maintaining standards in ice baths.

Water in spa pools should be free from irritant substances, chemicals and infectious agents at levels which may be harmful to health. For information and advice relating to the clean water management of your ice bath, advice can be found in document HSG282 – The control of legionella and other infectious agents in spa-pool systems, produced by the Health & Safety Executive. This document details the management of water, chemical treatments and cleaning.

It is recommended that water, if kept in the ice bath, be regularly tested for quality, or seek advice from a water-treatment professional, who may recommend a Chlorine treatment, which takes longer to react in cold water and ensure the correct does is used.

Further information can also be found in “HSG274pt2” and “Guidance on the operation and use of small swimming pools“.

We recommend cleaning every 2 weeks. Simply empty the water and rinse/wash the Cold Pod with warm soapy water and wipe dry with a soft, clean cloth.

It is not essential to purchase a filter for the Cold Pod however, you may wish to invest in one to keep your water fresher for longer.

The Cold Pod has a dual drain system. You can either drain the water by undoing the plug in the base of the Cold Pod. Alternatively, you can turn the valve to “open” and allow the water to empty through the drain tap.

Whilst the Cold Pod does not have designated outlets for a chiller, we have had many customers set up a chiller with theirs. We are currently in the process of developing our own chiller which we hope to have available in the next few months.

We recommend cleaning every 2 weeks. Simply empty the water and rinse/wash the Cold Pod with warm soapy water and wipe dry with a soft, clean cloth.

If you would like to attach an alternative hosepipe to the drain tap, you will need a ½” male thread adaptor. We use this one. 

Unfortunately, the lid does not lock. It has a drawstring so you can pull this tight. However this will not be “childproof”, so we recommend keeping young children away or supervising them when they are in the vicinity.

The only running cost for the Cold Pod is the cost of the water to fill this and if you need to buy bags of ice. This cost will vary depending on how much ice you need to get to your desired temperature and how often you refresh the water in the pod.

Of course! We do not sell one specifically, but a separate ice making machine would help reduce the time/cost of buying or making ice.

We also have customers that use ice blocks or large frozen bottles of water as opposed to ice cubes. These are a great reusable option.

The Cold Pod can withstand temperatures up 60°c. Please ensure water has cooled fully to a safe temperature before entering the Cold Pod.

Cold water therapy

Yes, you can fully immerse your body (and head if you choose) in our Cold Pod. Those who are taller or of larger build may prefer our Cold Pod XL to provide them with additional room to submerge and be comfortable too.

The Cold Pod is not suitable for anyone that is pregnant.

You should ALWAYS consult your doctor before using the ice bath if you have ANY health issues.

The Cold Pod should not be used if you are under 18 years old, pregnant or epileptic or if you have any of the following:

  • Coronary Heart Disease
  • Cold Urticaria
  • Epilepsy
  • Kidney failure
  • Raynaud’s Syndrome (Type II)
  • High blood pressure (in case of prescription medication)
  • A history of serious health issues like heart failure or stroke
  • Had recent surgery
  • Any other health concerns or risks

If you suffer with migraines, we urge you to be cautious about take ice baths.

Please note, we are not medically qualified nor is any information professional medical advice. So far as we are legally able to so, we exclude liability from any harm that arises from the use of the Cold Pod.

How much ice is needed will vary depending on several factors such as:

  • Where the Cold Pod is set up.
  • The starting temperature.
  • The desired temperature.
  • The external climate.

Some people will require a large amount of ice to get to their desired temperature.

A study published in 2016 found that water temperature between 11 and 15°C and an immersion time of between 11 and 15 minutes was optimal (Machado et al. 2016).

We would recommend starting the temperature slightly warmer and then gradually decreasing the temperature and extending the duration as your body becomes accustomed to the colder climate.

Many of our customers use Epsom Salts within their Cold Pod for many reasons. For some, this provides an additional element of relaxation as well as providing some potential health benefits.

It is believed these can also help to prevent water from freezing if the external temperature is too cold which is useful for our customers in colder parts of the world.

Using the Cold Pod

We wouldn’t recommend putting a stool inside the Cold Pod as any sharp edges could cause damage to the lining of the pod.

We found customers were experiencing water pooling on top of their lid for the Cold Pod so we have now added a mesh filter within this. This allows for rainwater to pass through preventing sagging, but keeps debris out.

If you have an older style cover, you can purchase our new one here.

If ever you have a problem with a product of ours, we would recommend getting in touch with us directly straight away so we can investigate this for you. Please contact our friendly customer service team on hello@thecoldpod.com.

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Worldwide Delivery Costs

Country1 Pod2 Pods3 Pods4 Pods5 Pods
Albania£47.19 £54.88 £59.56 £64.22 £71.74
Algeria£38.23 £52.74 £66.42 £81.31 £93.43
Andorra£23.55 £27.25 £28.81 £30.35 £33.56
Angola£55.60 £76.71 £100.33 £126.25 £149.25
Anguilla£57.93 £103.31 £132.93 £165.30 £192.49
Antigua & Barbuda£57.93 £103.31 £132.93 £165.30 £192.49
Argentina£57.93 £103.31 £132.93 £165.30 £192.49
Armenia£38.23 £52.74 £66.42 £81.31 £93.43
Aruba£57.93 £103.31 £132.93 £165.30 £192.49
Australia£77.82 £107.91 £144.35 £185.25 £229.54
Austria£23.55 £27.25 £28.81 £30.35 £33.56
Azerbaijan£38.23 £52.74 £66.42 £81.31 £93.43
Bahamas£57.93 £103.31 £132.93 £165.30 £192.49
Bahrain£38.23 £52.74 £66.42 £81.31 £93.43
Bangladesh£38.23 £52.74 £66.42 £81.31 £93.43
Barbados£57.93 £103.31 £132.93 £165.30 £192.49
Belgium£22.58 £26.07 £27.63 £29.18 £32.02
Belize£57.93 £103.31 £132.93 £165.30 £192.49
Benin£55.60 £76.71 £100.33 £126.25 £149.25
Bermuda£57.93 £103.31 £132.93 £165.30 £192.49
Bhutan£38.23 £52.74 £66.42 £81.31 £93.43
Bolivia£57.93 £103.31 £132.93 £165.30 £192.49
Bonaire, Saba, St. Eustatius£57.93 £103.31 £132.93 £165.30 £192.49
Bosnia and Herzegovina£47.19 £54.88 £59.56 £64.22 £71.74
Botswana£55.60 £76.71 £100.33 £126.25 £149.25
Brazil£57.93 £103.31 £132.93 £165.30 £192.49
Brunei£38.23 £52.74 £66.42 £81.31 £93.43
Bulgaria£23.55 £28.34 £30.98 £33.62 £37.23
Burkina Faso£55.60 £76.71 £100.33 £126.25 £149.25
Burundi£55.60 £76.71 £100.33 £126.25 £149.25
Cambodia£42.18 £57.90 £72.51 £73.60 £109.34
Cameroon£55.60 £76.71 £100.33 £126.25 £149.25
Canada£42.11 £74.23 £105.95 £140.95 £173.89
Cape Verde£55.60 £76.71 £100.33 £126.25 £149.25
Cayman Islands£57.93 £103.31 £132.93 £165.30 £192.49
Chad£55.60 £76.71 £100.33 £126.25 £149.25
Chile£57.93 £103.31 £132.93 £165.30 £192.49
China£40.09 £55.51 £69.81 £85.35 £97.78
Colombia£57.93 £103.31 £132.93 £165.30 £192.49
Congo£55.60 £76.71 £100.33 £126.25 £149.25
Congo, Dem. Rep of£55.60 £76.71 £100.33 £126.25 £149.25
Cook Islands£55.60 £76.71 £100.33 £126.25 £149.25
Costa Rica£57.93 £103.31 £132.93 £165.30 £192.49
Croatia£23.55 £28.34 £30.98 £33.62 £37.23
Curcacao£57.93 £103.31 £132.93 £165.30 £192.49
Cyprus£47.19 £54.88 £59.56 £64.22 £71.74
Czech Republic£23.55 £28.34 £30.98 £33.62 £37.23
Denmark£23.55 £27.25 £28.81 £30.35 £33.56
Djibouti£55.60 £76.71 £100.33 £126.25 £149.25
Dominica£57.93 £103.31 £132.93 £165.30 £192.49
Dominican Republic£57.93 £103.31 £132.93 £165.30 £192.49
East Timor£42.18 £57.90 £72.51 £73.60 £109.34
Ecuador£57.93 £103.31 £132.93 £165.30 £192.49
Egypt£38.23 £52.74 £66.42 £81.31 £93.43
El Salvador£57.93 £103.31 £132.93 £165.30 £192.49
Eritrea£55.60 £76.71 £100.33 £126.25 £149.25
Estonia£23.55 £28.34 £30.98 £33.62 £37.23
Ethiopia£55.60 £76.71 £100.33 £126.25 £149.25
Faroe Islands£60.60 £81.71 £105.33 £131.25 £154.25
Fiji£55.60 £76.71 £100.33 £126.25 £149.25
Finland£23.55 £27.25 £28.81 £30.35 £33.56
France£20.79 £24.27 £25.82 £27.36 £29.99
French Guiana£57.93 £103.31 £132.93 £165.30 £192.49
French Polynesia£55.60 £76.71 £100.33 £126.25 £149.25
Gabon£55.60 £76.71 £100.33 £126.25 £149.25
Gambia£55.60 £76.71 £100.33 £126.25 £149.25
Georgia£38.23 £52.74 £66.42 £81.31 £93.43
Germany£20.79 £24.27 £25.82 £27.36 £29.99
Ghana£55.60 £76.71 £100.33 £126.25 £149.25
Gibraltar£23.55 £27.25 £28.81 £30.35 £33.56
Greece£23.55 £27.25 £28.81 £30.35 £33.56
Greenland£60.60 £81.71 £105.33 £131.25 £154.25
Grenada£57.93 £103.31 £132.93 £165.30 £192.49
Guadeloupe£57.93 £103.31 £132.93 £165.30 £192.49
Guam£55.60 £76.71 £100.33 £126.25 £149.25
Guatemala£57.93 £103.31 £132.93 £165.30 £192.49
Guinea£55.60 £76.71 £100.33 £126.25 £149.25
Guyana£57.93 £103.31 £132.93 £165.30 £192.49
Haiti£57.93 £103.31 £132.93 £165.30 £192.49
Honduras£57.93 £103.31 £132.93 £165.30 £192.49
Hong Kong£40.09 £55.51 £69.81 £85.35 £97.78
Hungary£23.55 £28.34 £30.98 £33.62 £37.23
Iceland£47.19 £54.88 £59.56 £64.22 £71.74
India£38.23 £52.74 £66.42 £81.31 £93.43
Indonesia£42.18 £57.90 £72.51 £73.60 £109.34
Iraq£55.60 £76.71 £100.33 £126.25 £149.25
Ireland£22.59 £26.07 £27.63 £29.18 £32.02
Israel£38.23 £52.74 £66.42 £81.31 £93.43
Italy£23.55 £27.25 £28.81 £30.35 £33.56
Ivory Coast£55.60 £76.71 £100.33 £126.25 £149.25
Jamaica£57.93 £103.31 £132.93 £165.30 £192.49
Japan£42.18 £57.90 £72.51 £73.60 £109.34
Jordan£38.23 £52.74 £66.42 £81.31 £93.43
Kazakhstan£55.60 £76.71 £100.33 £126.25 £149.25
Kenya£55.60 £76.71 £100.33 £126.25 £149.25
Korea, South£42.18 £57.90 £72.51 £73.60 £109.34
Kuwait£38.23 £52.74 £66.42 £81.31 £93.43
Kyrgyzstan£55.60 £76.71 £100.33 £126.25 £149.25
Laos£42.18 £57.90 £72.51 £73.60 £109.34
Latvia£23.55 £28.34 £30.98 £33.62 £37.23
Lebanon£38.23 £52.74 £66.42 £81.31 £93.43
Lesotho£55.60 £76.71 £100.33 £126.25 £149.25
Liberia£55.60 £76.71 £100.33 £126.25 £149.25
Libya£38.23 £52.74 £66.42 £81.31 £93.43
Liechtenstein£40.42 £49.06 £53.73 £58.38 £65.47
Lithuania£23.55 £28.34 £30.98 £33.62 £37.23
Luxembourg£22.58 £26.07 £27.63 £29.18 £32.02
Macao£42.18 £57.90 £72.51 £73.60 £109.34
Madagascar£55.60 £76.71 £100.33 £126.25 £149.25
Malawi£55.60 £76.71 £100.33 £126.25 £149.25
Malaysia£42.18 £57.90 £72.51 £73.60 £109.34
Maldives£55.60 £76.71 £100.33 £126.25 £149.25
Mali£55.60 £76.71 £100.33 £126.25 £149.25
Malta£47.19 £54.88 £59.56 £64.22 £71.74
Marshall Islands£55.60 £76.71 £100.33 £126.25 £149.25
Martinique£57.93 £103.31 £132.93 £165.30 £192.49
Mauritania£55.60 £76.71 £100.33 £126.25 £149.25
Mauritius£55.60 £76.71 £100.33 £126.25 £149.25
Mexico£57.93 £103.31 £132.93 £165.30 £192.49
Micronesia£55.60 £76.71 £100.33 £126.25 £149.25
Moldova£47.19 £54.88 £59.56 £64.22 £71.74
Monaco£22.58 £26.07 £27.63 £29.18 £32.02
Mongolia£55.60 £76.71 £100.33 £126.25 £149.25
Montenegro£47.19 £54.88 £59.56 £64.22 £71.74
Montserrat£57.93 £103.31 £132.93 £165.30 £192.49
Morocco£38.23 £52.74 £66.42 £81.31 £93.43
Mozambique£55.60 £76.71 £100.33 £126.25 £149.25
Namibia£55.60 £76.71 £100.33 £126.25 £149.25
Nepal£38.23 £52.74 £66.42 £81.31 £93.43
Netherlands£22.58 £26.07 £27.63 £29.18 £32.02
New Caledonia£55.60 £76.71 £100.33 £126.25 £149.25
New Zealand£77.82 £107.91 £144.35 £185.25 £229.54
Nicaragua£57.93 £103.31 £132.93 £165.30 £192.49
Niger£55.60 £76.71 £100.33 £126.25 £149.25
Nigeria£55.60 £76.71 £100.33 £126.25 £149.25
North Macedonia£47.19 £54.88 £59.56 £64.22 £71.74
Norway£40.42 £49.06 £53.73 £58.38 £65.47
Oman£38.23 £52.74 £66.42 £81.31 £93.43
Pakistan£38.23 £52.74 £66.42 £81.31 £93.43
Palau£55.60 £76.71 £100.33 £126.25 £149.25
Palestine Authority£38.23 £52.74 £66.42 £81.31 £93.43
Panama£57.93 £103.31 £132.93 £165.30 £192.49
Papua- New Guinea£55.60 £76.71 £100.33 £126.25 £149.25
Paraguay£57.93 £103.31 £132.93 £165.30 £192.49
Peru£57.93 £103.31 £132.93 £165.30 £192.49
Philippines£42.18 £57.90 £72.51 £73.60 £109.34
Poland£23.55 £28.34 £30.98 £33.62 £37.23
Portugal£23.55 £27.25 £28.81 £30.35 £33.56
Puerto Rico£57.93 £103.31 £132.93 £165.30 £192.49
Qatar£38.23 £52.74 £66.42 £81.31 £93.43
Reunion Island£55.60 £76.71 £100.33 £126.25 £149.25
Romania£23.55 £28.34 £30.98 £33.62 £37.23
Rwanda£55.60 £76.71 £100.33 £126.25 £149.25
Saipan£55.60 £76.71 £100.33 £126.25 £149.25
Samoa, West£55.60 £76.71 £100.33 £126.25 £149.25
San Marino£23.55 £27.25 £28.81 £30.35 £33.56
Saudi Arabia£38.23 £52.74 £66.42 £81.31 £93.43
Senegal£55.60 £76.71 £100.33 £126.25 £149.25
Serbia£47.19 £54.88 £59.56 £64.22 £71.74
Seychelles£55.60 £76.71 £100.33 £126.25 £149.25
Singapore£35.00 £46.93 £57.90 £71.05 £82.36
Slovak Republic£23.55 £28.34 £30.98 £33.62 £37.23
Slovenia£23.55 £28.34 £30.98 £33.62 £37.23
South Africa£57.93 £103.31 £132.93 £165.30 £192.49
Spain£23.55 £27.25 £28.81 £30.35 £33.56
Sri Lanka£38.23 £52.74 £66.42 £81.31 £93.43
St. Kitts & Nevis£57.93 £103.31 £132.93 £165.30 £192.49
St. Lucia£57.93 £103.31 £132.93 £165.30 £192.49
St. Maarten (NL)£57.93 £103.31 £132.93 £165.30 £192.49
St. Martin (FR)£57.93 £103.31 £132.93 £165.30 £192.49
St. Vincent£57.93 £103.31 £132.93 £165.30 £192.49
Suriname£57.93 £103.31 £132.93 £165.30 £192.49
Swaziland£55.60 £76.71 £100.33 £126.25 £149.25
Sweden£23.55 £27.25 £28.81 £30.35 £33.56
Switzerland£40.42 £49.06 £53.73 £58.38 £65.47
Taiwan£42.18 £57.90 £72.51 £73.60 £109.34
Tanzania£55.60 £76.71 £100.33 £126.25 £149.25
Thailand£42.18 £57.90 £72.51 £73.60 £109.34
Togo£55.60 £76.71 £100.33 £126.25 £149.25
Tonga£55.60 £76.71 £100.33 £126.25 £149.25
Trinidad & Tobago£57.93 £103.31 £132.93 £165.30 £192.49
Tunisia£38.23 £52.74 £66.42 £81.31 £93.43
Turkey£47.19 £54.88 £59.56 £64.22 £71.74
Turks & Caicos Islands£57.93 £103.31 £132.93 £165.30 £192.49
Uganda£55.60 £76.71 £100.33 £126.25 £149.25
United Arab Emirates£38.23 £52.74 £66.42 £81.31 £93.43
United States of America£30.10 £45.00 £68.42 £93.47 £118.10
Uruguay£57.93 £103.31 £132.93 £165.30 £192.49
Uzbekistan£55.60 £76.71 £100.33 £126.25 £149.25
Vanuatu£55.60 £76.71 £100.33 £126.25 £149.25
Vatican City£23.55 £27.25 £28.81 £30.35 £33.56
Venezuela£57.93 £103.31 £132.93 £165.30 £192.49
Vietnam£42.18 £57.90 £72.51 £73.60 £109.34
Virgin Islands (GB)£57.93 £103.31 £132.93 £165.30 £192.49
Virgin Islands (USA)£57.93 £103.31 £132.93 £165.30 £192.49
Wallis & Futuna£55.60 £76.71 £100.33 £126.25 £149.25
Zambia£55.60 £76.71 £100.33 £126.25 £149.25
Zimbabwe£55.60 £76.71 £100.33 £126.25 £149.25